Privacy Policy

Depending on whether you are a patient, medical student, job applicant, or general website user, we may collect the following categories of information:

• Patient Information: Full name, age, gender, contact details, Aadhaar / ABHA ID, emergency contact, clinical history, diagnostic lab test reports, prescription history, and billing/insurance details.
• Student & Applicant Data: NEET scorecard details, academic transcripts, caste/reservation certificates (where applicable under state quota), enrollment records, attendance, and biometric attendance.
• Digital Footprint & Device Data: IP address, browser type, operating system, referral URL, pages visited, and timestamp of website access.

We process collected data exclusively for legitimate medical, educational, and statutory purposes:

• Providing quality clinical care, OPD scheduling, emergency triage, and diagnostic test processing.
• Managing MBBS/MD academic curriculum, clinical rotations, exam registration, and degree verification with RUHS.
• Processing government health scheme claims (such as Ayushman Bharat PM-JAY and Chiranjeevi scheme documentation).
• Maintaining campus security via CCTV monitoring and authorized portal credential authentication.
• Improving website usability, server optimization, and response times.

Patient case studies published for medical research or educational journal purposes are completely anonymized and de-identified to ensure patient identity protection.

Marudhara Medical College & Hospital does NOT sell, trade, or rent personal data or patient records to commercial third-party marketing companies.

Information may only be shared under the following conditions:

• Regulatory Bodies: Required reporting to the National Medical Commission (NMC), Ministry of Health, or Rajasthan University of Health Sciences (RUHS).
• Public Health Requirements: Statutory notification of communicable diseases or epidemic data to district health authorities in Jodhpur as mandated by law.
• Legal Orders: In response to valid judicial warrants, court summons, or law enforcement investigations under Indian Law.

We deploy robust technical and organizational security measures to protect stored information against unauthorized access, loss, or alteration. These measures include SSL/TLS encryption for online data transfers, firewalls, role-based database permissions, and regular security audits of server infrastructure in compliance with ISO/IEC 27001 standards.

Our website utilizes essential session cookies to enhance site navigation and remember user preferences. Analytics cookies help us evaluate website traffic and improve user interface performance. You can choose to disable cookies through your browser settings, though certain portal features may function with reduced speed.

Under the DPDP Act 2023, users and patients possess rights regarding their personal data:

• Right to Access: Request a summary of your personal information held by the Institution.
• Right to Correction: Request updates or corrections to inaccurate personal records or contact details.
• Right to Erasure: Request deletion of non-statutory personal data, subject to legal medical record retention laws.

If you have any questions, concerns, or grievances regarding our privacy policy or data handling practices, please write to our Data Protection & Grievance Department: